Carefree BnB — Privacy Policy

Effective Date: August 22, 2025

Last Updated: August 22, 2025

Carefree BnB (“CFBNB,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you interact with our website, services, SMS communications, and other platforms.


1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Email

  • Phone number

  • Address

  • Payment details

Property Information

  • Rental property details you provide

  • Ownership information

  • Onboarding forms and documents

Booking & Transaction Data

  • Reservation history

  • Charges, payments, refunds

  • Communication records related to your stay or management services

Technical Data

  • IP address

  • Browser type

  • Operating system

  • Device identifiers

  • Usage activity and analytics

Communications

  • Emails

  • SMS messages

  • Call logs

  • Message history related to bookings, operations, or support


2. How We Use Your Information

We use your information to:

  • Provide property management and support services

  • Create listings and process bookings

  • Communicate via email, phone, or SMS

  • Send service updates, reminders, and relevant promotions (only with consent)

  • Improve our website and systems

  • Comply with legal, tax, or regulatory requirements

  • Prevent fraud or unauthorized activity


3. SMS & Email Communications

By opting in, you consent to receive SMS and/or email communications from CFBNB.

  • Opt-Out Anytime:

    • SMS: Reply STOP

    • Email: Click “unsubscribe” in any email

  • HELP: Reply HELP for SMS support

  • Message and data rates may apply

  • Message frequency varies based on services used

We only send messages to users who opt in.


4. Sharing of Information

We do NOT:

  • Sell your personal information

  • Rent your personal information

  • Share or sell leads for marketing or promotional purposes

  • Share SMS opt-in data, mobile numbers, or consent with any third parties

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share information ONLY with:

1. Subcontractors & Service Providers (Permitted Use Only):

These include:

  • Customer support tools

  • Payment processors

  • Cleaning/maintenance coordination platforms

  • Software partners necessary to deliver our services

They only receive what is needed to perform their role.

2. Legal or Compliance Requirements:

To comply with:

  • Law enforcement

  • Court orders

  • Tax regulations

  • Fraud prevention obligations

3. At Your Request or With Consent:

Such as:

  • Connecting you with contractors

  • Handling owner-to-guest coordination

We never share SMS opt-in data or phone numbers in these scenarios.


5. Data Retention

We retain personal information for as long as necessary to:

  • Provide the requested services

  • Meet legal and tax obligations

  • Resolve disputes

  • Maintain transaction records

Technical analytics data may be retained longer in anonymized form.


6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information.

No system is completely secure, but we take privacy and data protection seriously.


7. Your Rights

You may:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion (in accordance with legal requirements)

  • Withdraw consent for marketing communications

  • Limit cookie or tracking use via your browser


8. Cookies & Tracking Technologies

We may use cookies and similar tools to:

  • Improve website performance

  • Personalize content

  • Analyze usage statistics

You may disable cookies through your browser, but some features may not function fully.


9. Changes to This Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page with a revised effective date.

Continued use of our services indicates acceptance of updated terms.


10. Contact Us

Carefree BnB

560 S 100 W

Provo, UT 84601

Email: [email protected]

Website: www.carefreebnb.co